BECKLEY WATER COMPANY’S RESPONSE TO COVID-19

Dear Beckley Water Company Customer:

We hope this message finds you and your family well.

At Beckley Water Company we work hard every day to deliver clean, safe, reliable, and affordable water services because our customers deserve nothing less. We wanted to inform you of measures we are taking to assist our customers and employees during the COVID-19 crisis.

WE HAVE A PLAN

Beckley Water Company has activated our business continuity plan to strengthen our ability to provide reliable, high-quality service to our customers, continue to deliver water and wastewater services that meets all federal and state drinking water standards, and protect our employees and customers during this public health crisis.

WE’VE IMPLEMENTED SOCIAL DISTANCING

Customers can pay online or by phone or through their bank’s bill payment process.

Customers may also pay by visiting our site.

YOUR DRINKING WATER IS SAFE

Beckley Water Company’s treatment processes are effective in removing harmful pathogens, including those of the coronavirus family. Our water meets all federal and state drinking water standards and is safe to use. For additional information about the coronavirus and drinking water and wastewater, please visit:

Environmental Protection Agency – Americans can continue to use and drink water from their tap as usual
World Health Organization – Water treatment practices effective against COVID-19, WHO says

Several steps recommended by the CDC when reopening your business or buildings

ADDITIONAL CORONAVIRUS INFORMATION

For additional information about the coronavirus, please visit:

Centers for Disease Control and Prevention
World Health Organization 

As always, thank you for your trust in Beckley Water Company as we continue to provide you with safe, clean, reliable water and wastewater services.